FAQs

What is BabyStaples?

BabyStaples is an online baby food store which was founded in 2016 by Aanchal Mittal, a Bits Pilani graduate who worked at top electronics companies like Intel and AMD before quitting to dedicate her time to her two little kids. Find out more here.

What is BabyStaples' mission?

BabyStaples is dedicated to making the lives of parents easier by providing nutritious, instant food powders that can be enjoyed by babies and adults alike!

Who creates the recipes and products?

All products are completely homemade and are prepared by mothers who have tried the products with their babies and families – with great results! We have also consulted nutritionists and pediatricians in the process of creating the best possible recipes for your child.

Where are the powders manufactured?

BabyStaples powders are currently manufactured at Hyderabad, Telangana – India.

Can an adult use these powders?

Yes, of course! Find recipes and unique uses for our products here.

What is the shelf-life of your products?

All our baby food/family nutrition powders have a shelf life of 4 months, but can be refrigerated and stored safely for up to 8 months.

The laddoo range for mothers (Ajwain Laddoo, Kangni Laddoo, Nutri Power and Dry Fruits Gond Panjiri) has a shelf life of 2 months.

What is your shipping policy?

We charge a flat shipping rate of ₹50 on all orders.

How long is the delivery/shipping time?

It will take 3-5 days for you to receive your products after you have placed your order online. For our mother’s product range which are prepared after you place the order (Ajwain Laddoo, Kangni Laddoo, Nutri Power and Dry Fruits Gond Panjiri), the delivery time can extend upto 5-7 days.

What is your refund and cancellation policy?

If you wish to cancel an order, you must do so before the product is shipped, i.e. within 24 hours, and you will be fully refunded within 10 working days.

Are your products laboratory tested?

Yes. All our products have been tested by Equinox Labs, Mumbai, India. The nutritional values and shelf life of the products have been determined by careful laboratory testing.

Do you add any preservatives or artificial flavors?

No. There are no preservatives or artificial flavors of any sort used in our products. All our powders are made with your family’s best nutrition in mind.

Do you use any thickening agents?

No. We believe that the diet of a child (and an adult) should consist only of nutritional ingredients and not thickening agents. There are no external thickening agents used in any of our products to ensure the health of your family.

In case of soup, we use natural vegetables like pumpkin and sweet potato to maintain the consistency.

Do you products contain sugar or salt?

With the exception of laddoos, none of our products contain any sugar or salt as infants are advised not to have sugar/salt until they are at least a year old. Some of the products like Amaranth Poha Porridge with Dates and Apple and Rice Porridge are naturally sweetened due to the presence of ingredients like dates and apples.

If you wish to, you can add salt/sugar/pepper as per your preference or naturally sweeten the products using fruit purees/dates powder/jaggery powder.

Are BabyStaples powders organic?

We source all our raw ingredients (whole grains and cereals) from certified organic vendors to ensure the lack of any toxic chemicals in the products.

Are your products non-GMO?

Yes, BabyStaples products are always made without any genetically modified ingredients, so you can be sure that your child is receiving safe food.

Do you use refined flour in your powders?

No. All our powders are 100% free of white flour (maida), cornflour and other refined flours. We believe in using whole grains and millets to boost the nutrition of your baby and family!

What are the Assorted Packs?

BabyStaples Assorted Packs are perfect for traveling or for trying out new flavors. Our Assorted Packs allow you to choose 50g or 100g trial packs of products of your choice. The only limitation is that the total weight of the products chosen should be a multiple of 200g, i.e. 200g, 400g, 600g etc.

Can you send me samples?

Unfortunately, we do not send free samples at the moment. However, feel free to buy four 50g trial packs through our Assorted Packs to try out different flavors and textures!

Can your products be used while traveling?

Yes, you can! All our products can be safely stored at room temperature and are safe for air/land travel. Just add boiling water and leave covered for 4-5 mins. Also, our Assorted Packs allow you to carry more flavors and smaller packs, which is ideal for traveling!

Where can I purchase BabyStaples products?

At this moment, our products are only available on our official website babystaples.com. If you would like to sell our products through your store, please contact us.

Do you offer coupons and/or discounts?

Yes! Stay updated with our Facebook, Twitter and Instagram pages and join our newsletter to ensure that you never miss out on a deal!

Is international shipping available?

If you would like to receive our products at an international location, please leave us a message.

Who do I contact about a product concern or an issue?

We are sorry to hear that you have an issue, and will try our best to resolve it. Please leave a message through the contact form or email us at info@babystaples.com.

Where can I leave a review?

Customer reviews and feedback are the lifeblood of BabyStaples! Let us know your opinions through the review section of the products, or drop us a message through the contact form!